Terms & Conditions

Last updated: 2/5/24

Please read these Terms and Conditions (“Terms,” “Terms and Conditions”) carefully before using the Moon & Craft Online Store and website (the “Service”) operated by Gazealous Productions LLC (“us,” “we,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

2. Products

a. Digital Downloads:

Moon & Craft offers digital products for purchase and download. This section outlines the terms and conditions governing these digital offerings.

1. All digital downloads are for personal use only.
2. You may not resell or redistribute the digital products.
3. You may not use any of the digital products, in whole or in part, to redistribute or sell in another end product.
4. Moon & Craft is not responsible for technical issues on your end.

b. Physical Products:

We offer physical products, including handcrafted items. This section outlines the terms and conditions governing these physical offerings.

1. Due to the nature of handcrafted items, there will be slight variances in each piece from the photographs shown on the product listing.
2. Please allow for processing and shipping times as specified in the product descriptions.
3. Additional charges may apply for international shipping.

c. Consulting Services

Moon & Craft offers consultation services, such as astrology and life coaching, designed to provide personalized guidance and support. This section outlines the terms and conditions governing these consulting services.

1. Consultations
   1. Moon & Craft provides specialized consulting services, that include natal chart readings, astrological business planning, and marketing strategy. 
   2. The information shared in consultation is meant for entertainment and educational purposes only. It is not meant to replace medical, legal, financial, or other professional advice offered by qualified professionals.
2. Privacy and Confidentiality for Consultations
   1. The consultation space is a safe space. 
   2. You can trust that any information shared during the consultation is safe and kept in the strictest confidence.
   3. Open and honest communication during consultations is important to achieve a level of trust and respect within the consultant/client relationship. 
3. Ethics
   1. It is my intention to empower you with the knowledge and wisdom contained in your chart. 
   2. I abide by the Code of Ethics set forth by the Organization for Professional Astrology.

d. Membership

Moon and Craft offers a paid membership on the site. By subscribing to our paid membership plan, you agree to abide by the terms and conditions outlined herein, including but not limited to payment terms, cancellation policies, and usage restrictions. Access to premium features and content is contingent upon maintaining an active subscription, and any violation of these terms may result in immediate termination of membership without refund.

1. Payment Terms:
   1. By subscribing to our paid membership plan, you authorize recurring payments according to the selected billing cycle (e.g., monthly, annually) using the provided payment method.
   2. Payment is due on the specified billing date, and failure to remit payment may result in suspension or termination of membership access.
2. Cancellation Policy
   1. You may cancel your membership at any time by accessing your account settings or contacting us at hello@moonandcraft.com.
   2. Cancellations must be processed before the next billing cycle to avoid automatic renewal charges.
   3. Refunds will not be provided for partial subscription periods.
3. Usage Restrictions
   1. Membership benefits, including access to premium features, content, and events such as group readings and workshops, are intended solely for the registered member and may not be shared, transferred, or resold to others.
   2. Unauthorized use or distribution may result in immediate termination of membership without refund.
4. Behavior Standards
   1. Participation in live calls, forums, or any other interactive features within the membership community must adhere to respectful and professional conduct standards. Bullying, stalking, harassment, or any other form of disreputable behavior towards other members, moderators, or staff is strictly prohibited.
   2. Violation of these standards may result in immediate termination of the account without refund or recourse.
5. We reserve the right to modify these terms and conditions at any time, and continued use of the membership services constitutes acceptance of any revised terms. For further inquiries or assistance regarding membership policies, please contact us at hello@moonandcraft.com.

3. Payments

1. Moon & Craft accepts payment through secure payment gateways like Stripe, Square and Paypal.
2. You agree to provide current, complete, and accurate purchase and account information.
3. Prices are subject to change without notice.
4. All fees and shipping charges are non-refundable.

4. Refund and Return Policy

1. Digital products are non-refundable once purchased.
2. Physical products can be returned for a refund or exchange, subject to our Return Policy as described on the website.
3. We want you to be satisfied with your purchase. If you have any issues with physical or digital products, please contact us within 30 days of receiving your order.
4. Consultation fees are non-refundable. 

5. Cancellations for Consultations

1. 48 hours’ notice must be given for cancellation of appointments. 
2. Re-scheduling without 48 hours’ notice will incur a $50 rebooking fee. 
3. In the event of an emergency, email hello@moonandcraft.com to let me know that you need to reschedule your consultation.
4. The rescheduled appointment date must be completed within a period of one year of the cancellation date, or the consultation fee is forfeited.

6. Intellectual Property

1. All content and products on this website are the property of Gazealous Productions LLC and are protected by copyright laws.
2. You may not use our intellectual property without permission.

7. Modifications to Service

1. We reserve the right to modify or discontinue the Service without notice at any time.
2. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

7. Termination

1. We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

8. Governing Law

1. These Terms shall be governed and construed in accordance with the laws of Denver, Colorado, United States of America, without regard to its conflict of law provisions.

9. Changes to Terms and Conditions

1. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms. It is your responsibility to check our website periodically for changes. Your continued use of or access to our Service following the posting of any changes to these Terms constitutes acceptance of those changes.

10. Contact Information

Questions about these Terms and Conditions should be sent to us at hello@moonandcraft.com.

Thank you for choosing Moon & Craft! We appreciate your business and hope you enjoy our products.